Wednesday, September 7, 2022

iPhone wants you to log into iTunes.

 iPhone wants you to log into iTunes.

Password Not recognized

Cannot update and App

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I was trying to update my Apps on my phone when the phone kept asking me for a password.

It did not like any of the passwords I put in, but it kept asking me to log into iTunes.

After changing the password several times,  I went to the Internet to see if anyone had the same problem.

Actually they did.  The App that was trying to update was from someone else's  phone profile.

How did that happen?  The last Apple OS update erased all my active passwords and caused my SETTINGS app to disappear.  To fix this they had me do a home screen reboot, which restored all the Apple icons.  In doing so, this picked up all sorts of icons, which were probably from when my wife had the phone.  I had deleted most of them, but this snuck through.

Now it should NOT have been there to start with.

To fix I deleted the app from my phone - if I want it back I would have to re-purchase it from the App Store under my account.

A simple fix but took an hour to figure out.  There was no message as to which account it was purchased under.  Most of the time it just said the Password was invalid.

And at the same time the Apple Store was shut down due to the release of the Apple iPhone 14.

What a perfect storm.

Link to Apple Discussion.




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